Purulia Resort (puruliaresort.com) | Last updated: 26 October 2026
1. Acceptance
These Terms & Conditions govern your use of puruliaresort.com and any resort stay you arrange through Purulia Resort (“we”, “us”, “our”). By using the website, submitting an enquiry or confirming a booking, you agree to be bound by them. If you disagree with any part, please do not use the website or our booking help.
2. Our role
Purulia Resort is a listing and enquiry service for resorts and nature stays in and around Purulia, West Bengal. Accommodation, meals, facilities and activities are provided by the resort itself. We help you choose, arrange and confirm a stay, and we remain your point of contact for support.
3. Reserving a stay
- Start with an enquiry: contact us by phone, WhatsApp, email or the website form. Nothing is reserved until we confirm it to you in writing.
- Confirmation by advance: a booking is confirmed once we receive the advance amount stated when you book.
- Correct information: please provide accurate names, phone numbers, dates and group size. We cannot take responsibility for problems that result from wrong details.
- Keep your confirmation: you may need to show it on arrival.
4. Rates and payment
- Tariffs may be quoted per cottage, room or person, as specified at the time, and may be revised over time.
- Once your booking is confirmed, the tariff agreed on that day applies to that booking.
- We accept the payment methods available at the time, such as bank transfer, UPI or card.
- Unless your confirmation says otherwise, the balance is paid to the resort when you arrive.
- Taxes, meals, bonfires, transfers, extra beds and other add-ons are charged only as clearly stated in your confirmation or by the resort.
5. Arrival, departure and your stay
- Each resort sets its own check-in and check-out times, shown in your confirmation.
- All adult guests must carry valid government photo identification. A resort may decline entry without it.
- Accommodation is for the number of guests named in the booking. Additional guests need the resort’s permission and may cost extra.
- Early arrival or late departure is subject to availability and may be charged.
- Special occasions, events and group activities must be mentioned in advance so the resort can agree to them.
6. Changes, cancellations and refunds
To change or cancel, please contact us as early as you can. Whether you receive a refund, and how much, depends on how far ahead of your arrival date you cancel. Our Cancellation & Refund page sets out the details and is part of these terms. If we must cancel a confirmed booking for reasons beyond our control, we will offer a comparable stay or return in full the amount you paid us.
7. Guest conduct and responsibilities
- Respect each resort’s house rules, including quiet hours, rules on alcohol, smoking, music, pets and visitors, and any safety instructions.
- Take care of rooms, furnishings, grounds and equipment. You may be asked to cover loss or damage caused by you or your group.
- Keep your belongings safe and use any locker or lock provided.
- Take part in any outdoor, adventure or water activity at your own judgement and follow the guidance of the resort’s staff.
- Do not engage in unlawful or dangerous behaviour. A stay may be ended without refund if guests act illegally, unsafely or in a way that disturbs others.
- Observe local laws, forest and wildlife regulations and official travel advice during your visit.
8. Limits of liability
We take care in arranging stays, but we are not liable for loss, injury, delay or additional cost arising from events outside our control, including weather, floods, landslides, road blockages, strikes, power or network failure, accidents or government orders. We are also not responsible for the conduct of other guests or third parties, for wildlife encounters, or for lost belongings. These terms do not limit any right you hold under the law that cannot be excluded.
9. Using the website
You agree to use the website only for lawful purposes. You must not try to harm it, access it without permission, introduce harmful code, copy its content without consent, or send false enquiries or bookings. We may block access for anyone who breaks these rules.
10. Content on the website
We aim to keep descriptions, photos, tariffs and availability accurate, but they can occasionally be incomplete or outdated. Please confirm key details with us before you pay. The text, images, logos and design on this website belong to Purulia Resort or are used with permission, and may not be reused without written approval.
11. Outside links
Some links may lead to external websites, such as maps or social media. We do not control them and are not responsible for their content or practices.
12. Reviews and feedback
If you send us comments, reviews or suggestions, you allow us to use them to run and promote our service without payment. We will not publish your personal contact details alongside them.
13. Privacy
Our Privacy Policy explains how we handle your personal information and forms part of these terms.
14. Governing law and disputes
These terms are governed by the laws of India. If you have a concern, please contact us first so we can try to resolve it directly. Where that is not possible, the courts at Purulia, West Bengal will have jurisdiction.
15. Updates to these terms
We may amend these terms from time to time. The current version will always appear on this page with its “Last updated” date. Continuing to use the website or booking with us after a change means you accept the revised terms.
16. Contact us
For questions about these terms, please reach us at:
Purulia Resort
Email: info@puruliatravels.com
Phone / WhatsApp: +91 816 704 7112
Address: Purulia, West Bengal, India